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Opinions/Ideas
                                                                                     20 Editorial
                                                                                     A well-trained army of contact
                                                                                                             Recent events show it’s
                                                                                     tracers is essential to fight
                                                                                                             long past time to stand up
                                                                                     COVID-19, and they can serve
                                                                                                             to injustice; if leaders won’t
                                                                                     as a kind of fire department in
                                                                                                             step up to promote change,
                                                                                                             then step aside.
                                                                                     future pandemics.
                                                                                     22 Letters
                                                                                     It’s time to establish a national hospital supply chain czar to
                             8 Cover story
                                                                                     avoid the chaos hospitals have endured during the pandemic.
                             Making health equity a central principle
                                                                                     24 Best Practices       21 Guest Expert
                             By Steven Ross Johnson
                             For healthcare organizations to address systemic racism, they need to   By Ginger Christ
                             make health equity a factor in all of their operations, experts say.  Post-acute providers have learned lessons from hospitals to
                                                                                     help keep COVID-19 patients on-site and not end up in the ICU.
                             Features
                             12 Pandemic                                                                            26 Q&A
                             proves pivotal for                                                                     Dr. Laura Forese,
                             post-acute sector                                                                      chief operating
                                                                                                                    officer at New
                                                                                                                    York-Presbyterian,
                             By Alex Kacik
                             A systemic
                             underinvestment in                                                                     discusses the
                                                                                                                    system’s efforts
                             senior care has left
                             the sector exposed,                                                                    to provide for
                                                                                                                    the physical and
                             according to industry
                             experts and operators                                                                  emotional well-
                                                                                                                    being of front-
                             of skilled-nursing and
                             assisted-living facilities.                                                            line staff in the
                                                                                                                    epicenter of the
                             They’re advocating for
                             a new operational and                                                                  COVID-19 outbreak.
                             philosophical approach.
                                                                                     Data
                             16 Making sure patients are a perfect match
                                                                                     25 Data Points
                                                                                     Worldwide, migraines represent one of the most disabling medical
                             By Jessica Kim Cohen
                             Inaccurate patient identification remains an expensive problem, leading
                             to duplicative medical costs and denied claims, and even some serious   conditions. See who suffers the most, and at what cost.
                             clinical concerns, but hospitals have had some success rolling out new
                             technologies and best practices to mitigate the issue.  28 By the Numbers
                                                                                     The rural hospitals hit with the biggest readmission penalties.
                              News
                             2 Late News                 7 Providers                 Diversions
                             Outpatient employment       Hospital leaders skeptical of    32 Outliers
                             bounces back.               using cost savings to set price
                                                         for remdesivir.             The waters
                             4 Regional News                                         off the French
                             Physicians acquire Steward Health   10 Policy           Riviera have a
                             Care from private equity firm.  New MedPAC chair:       new problem,
                                                         It’s about analytics,       with detritus of
                             6 Policy                    not politics.               the COVID-era
                             HHS studies keeping telehealth                          littering the
                             waivers, but can’t do it alone.                         Mediterranean.
                              MODERN HEALTHCARE (ISSN 0160-7480). Vol. 50 No. 23 is published weekly by Crain Communications Inc. (Weekly, except for the 4th week of June, 1st week in July, 3rd week in August, the 1st week of September,
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                              1155 Gratiot Ave., Detroit, Mich., 48207-2912.
                                                                                                        June 8, 2020 | Modern Healthcare  1
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