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“(Needs) changed over time as it became clear that this wasn’t
as possible for our team
a single event, this was going to extend. And it extends to this day.”
members, as well as our
patients.
We had a lot of experience
after 9/11 here in New York.
Forese: What we did
That was one event, and it
renew. Because of course
needed our team to come
well was keep saying to
together in this incredible
was traumatic. We learned
we never really shut down.
everyone, “We’re here for
you. We’re going to keep
a lot from that, but it was
way to provide the support,
We were taking care of
to take about 400 and some
you informed. We need to
an event and then we were
emergencies, non-COVID
patients throughout. But
ICU beds. And more than
keep hearing from you as to
able to move on. This is
double that, we went to over
ongoing. We’ve got to do a
we’ve been describing this
what will matter.” And as I
was describing the supports
as renew as we welcome
900 ICU beds.
number of things all at the
That came out of this
same time. We’ve learned
that we put in place, those
more patients back into our
that we do this because
midst. And part of what we
were coming out of people
incredible spirit that people
of all these incredible
have to keep doing is we
put together. And really our
emailing to us, writing to are sick, and we really Forese: We’re calling it we’re making it as safe
us. We were doing virtual job was to make sure that have to take care of all of the people throughout our
rounds because we couldn’t we were doing everything patients. We still, as I said, organization.
be everywhere. we could to provide for have a number of patients So hearing from them,
We had 2,500 inpatients everyone in this pandemic, who are COVID-positive. listening to them, having a
at the height of this. As we’re because they were the ones We think we’re going to lot of open channels where
talking today in late May, we who were going to be taking have that for a while, but we can continue to say,
still have almost 900 patients care of all of these patients. we’re going to have a lot of “Now that we’re in this next
in our hospitals. And about other patients and we’ve got phase as we welcome more
a third of these patients have MH: What’s the message to to keep everyone moving patients back, what do you
been on ventilators this your staff as you move toward forward. We have to make need so that you can care for
whole time. These patients bringing back procedures? everyone understand that our patients?” l
Unprecedented times
call for immediate innovation.
The industry needs leaders who can transform the way care is delivered—and fast.
Nominate the changemakers within one or more of the four key areas: Population
Health, Consumerism, Quality and Safety and Cost Reduction*
ModernHealthcare.com/Innovators
Deadline extended!
Nominations close June 15 at 11:59 PM PST
* Nominees can be nominated for more than one area, but must meet all criteria in each area.
June 8, 2020 | Modern Healthcare 27